Contact Us

We’re a small team based in Melbourne. Every enquiry is read and answered by a person, usually within one business day, Monday to Friday.

Email us: info@theveranda.com.au

Good things to include so we can help faster:

• Your order number (if you have one)
• The product name
• Photos, if it’s about damage or a fault

What we can help with

• Product questions — sizes, weights, assembly, steel finish
• Delivery — we currently deliver within 50 km of Mernda
• Orders, replacements and consumer guarantee claims
• Retail and stockist enquiries

For delivery timeframes, returns and fire safety guidance, our FAQ answers most questions immediately.

The Veranda Company is a registered business name of The Trustee for Chordia Family Trust (ABN 79 114 603 979).